Frequently Asked Questions

Delivery

Can I really get my furniture today?
Yes! Gallery Furniture offers same day delivery within a 100 mile radius of the store.

How far do you deliver?
Gallery Furniture delivers as far as needed for our Customers. Gallery Furniture has made deliveries as far as the mountains in Montana and the shorelines in New Jersey. While same day delivery is available within 100 miles of Gallery Furniture, you will need to work with your Sales Professional on distances greater than 100 miles for time frames. Click here for more information.

Mack

So, I hear Mack has a blog?
This is true. It can be found at www.MattressMack.com - you can learn more about Mack and the daily life here at Gallery Furniture.

What's it like to work for Mattress Mack?
Mack doesn't ask us to do anything he isn't willing to do. He's fair. He expects nothing but the best and he's at the store every day. He is all about pleasing the customer.

Is Mack there?
He is here at Gallery Furniture 350 days per year and up, front and center - pleasing customers!

Is that really Mattress Mack making the in-store announcements or is it a recording?
That is Mattress Mack live, 7 days a week.

Sleep Systems

Do you sell mattresses?
Actually, Gallery Furniture sells you a great night's sleep. Gallery Furniture carries both the Tempur-Pedic and Hästens sleep systems - both are considered best in class and Gallery Furniture has a wide selection for immediate delivery. Come in and either the Tempur-Pedic or Hästens for the ultimate sleeping experience!

Why should I buy my mattress at Gallery Furniture?
We offer you the best sleep choices, and we have dedicated non-commissioned sales force that can help you find the sleep system of your dreams. What's more, with our large in-stock Tempur-Pedic models, you can enjoy a great night's sleep starting TODAY! Unlike the other folks in town, we don't put exceptions and bizarre limitations on our Buy it TODAY, Get it TODAY philosophy.

General

What makes Gallery Furniture so successful?
The emphasis has always been on taking care of the customers. Our furniture is in-stock and on the premises so you can have it in your home today.

What if I really want something customized?
Your happiness is our happiness. Gallery Furniture offers a wide array of customizable furniture and home theater systems, and we can accomodate many tastes. Ask a sales professional for details and timeframes on custom orders.

Do you sell washers, dryers, appliances, outdoor furniture?
Gallery Furniture doesn’t carry these items because Gallery Furniture’s specialty is furnishing your home with beautiful name-brand furniture and electronics.

What time do you open?
Gallery Furniture opens bright and early at 8 AM and stays open till 10 PM for your shopping convenience 362 days a year. Closed Christmas, Thanksgiving, and Easter. Christmas Eve hours are 8 AM – 7 PM.

Where are you located?
Gallery Furniture is located at 6006 I-45 North between Tidwell and Parker.

Click here for interactive Google map

How do we get on your mailing list?
Once you buy from Gallery Furniture, you are a VIP and on the Gallery Furniture Customer List!

Price/Financing/Specials

Is the furniture really less expensive at Gallery?
Yes! Gallery Furniture is able to beat prices because Gallery Furniture owns its own land, buildings, trucks, warehouse, and because we purchase in bulk AND pay cash for everything. We believe in giving our customers the best quality at the best price possible. We really do SAVE YOU MONEY TODAY!

Do you price match? Many stores try to price match Gallery Furniture every day.
If the same, exact, identical furniture item is in stock and available for immediate same day delivery, Gallery Furniture will meet or beat any competitor‘s price. .

Do you have financing?
Gallery Furniture has immediate financing on the spot! Fill out your application and know within minutes how much you can spend. Click here for more information.

What sales do you have going on?
Every day is a sale at Gallery Furniture! The best thing to do is to sign up for the Gallery Furniture E-Mail list to learn about them.

Furniture

What kind of recliners do you carry?
Gallery Furniture’s huge, in-stock selection includes brands such as Franklin, Lane, Berkline, Catnapper, and more in leather and upholstery. Gallery Furniture also carries lift chairs, rocker recliners, and a variety of motion and reclining furniture.

Do you sell a fabric protection to protect my new furniture from stains?
Gallery Guard is recommended for all your new upholstered furniture. It is applied by Gallery Furniture professionals before delivery or pick up to start you with immediate protection from all foods, beverages, and human blood and urine. We also sell Leather Guardian for your leather furniture.

Electronics

What brands of TVs do you carry?
Sony, Hitachi, Panasonic, Toshiba, LG are just a handful of current brands carried by Gallery Furniture. Call an Electronics Expert TODAY and learn more!

Service Plans

Does Gallery Furniture sell an extended Service Plan for furniture and electronics?
Gallery Furniture’s In-Home Extended Service Coverage protects your investment for a full three years. Best yet, IF YOU DON’T USE IT, YOU DON’T LOSE IT! If you don’t have any service calls during the three year time frame, you get to use the full amount of your service plan as an in-store credit towards purchase of anything in the store! Ask a Sales Professional for details.

Special Orders

Can you get home theater seating in different colors and sizes?
Yes, home theater seating can be special ordered through United Leather of Dallas in different colors and sizes. Gallery Furniture will deliver home theater leather special orders in 7 days or its FREE!

Can Gallery Furniture special order leather furniture?
Yes, as with the Home Theater leather seating mentioned above, Gallery Furniture can special order United Leather furniture and get it to you in 7 days or it's FREE!

Are there other special order types of furniture?
Yes, Mayo, KREISS, and Hästens, are all example of lines we carry that have special order and customization capabilities. Gallery Furniture can customize these pieces. You will need to ask a Sales Professional for details on time frames and prices.